Return Policy
30-Day Returns
Not satisfied? Return your FATEH watch within 30 days of delivery for a full refund. No questions asked.
How to Return
- Email veer@fateh.co with your order number and reason for return.
- We will provide a prepaid return shipping label.
- Ship the watch back in its original packaging.
- Once received and inspected, your refund will be processed within 5-7 business days.
Condition
Watches must be returned in their original condition with all accessories (box, warranty card, polishing cloth). Watches with visible damage from misuse may not be eligible for a full refund.
Exchanges
Want a different culture variant or color? Contact us and we will arrange an exchange at no additional cost (subject to availability).
1-Year Warranty
Every FATEH watch comes with a 1-year limited manufacturer warranty covering defects in materials and workmanship. This does not cover normal wear, water damage beyond rated resistance, or damage from misuse.
Questions?
Email veer@fateh.co — we typically respond within 24 hours.